Our Privacy Policy

Our Privacy policy
At Plenitude, we understand the importance of maintaining the confidentiality of our client’s personal information and are committed to ensuring the security of any information provided by our clients through this website.

Collection of Personal Information
In order to provide services to our clients efficiently and accurately, when you apply to register to use one or more of our services we will ask you for personal information. Required information may include customer’s full name, date of birth, home, work addresses, telephone numbers, and email address.

We may also gather certain information about your use of our services. This may include information from which you and/or your company can be identified such as the times you log on, your volume of use of the services, the types of data, systems and reports you access, the locations from which you log on, duration of sessions and other similar data.

Uses Made Of Your Personal Information
We gather information to allow us to administer, support, and obtain feedback on our services, to identify and prevent faults with our services and the Site, to improve the services offered by us, to ensure we are maintaining adequate security measures and to prevent any security breaches of our Site, to keep you informed about products and services that may be of interest to you.

We may also use this information, for research and analysis purposes such as monitoring website usage in order to help us develop the Site and improve our services.

Further Uses of Your Personal Information; Marketing
In addition, we may process your personal data for marketing purposes and there are several ways in which we may use the personal information you have provided to us, including the following:

  • We may contact you about services to which you do not subscribe which we think may be of interest to you;
  • We may wish to provide you with information about special features of our Site that we think may be of interest to you;
  • Send you products that you purchase;
  • supply you services that you purchase;
  • send to you statements and invoices;
  • collect payments from you; and

The above contacts may be via email, fax, post, and/or telephone.

If you do not want us to use your personal information in this way, please send an email to plenitudeskincare@gmail.com asking not to be contacted for any marketing purposes or specifying which of the above you do not wish to be contacted about. Please include your name, address, and postcode along with any account number or other reference you may have. If you are an on-line subscriber, you may update your account to amend your marketing preferences at any time.

Disclosure of your information
We will not without your consent disclose to third parties any individually identifying information, such as names, postal and e-mail addresses, telephone numbers, which you have provided to Plenitude.
In some circumstances, we may pass on information to third parties such as our professional advisors, administrators, or subcontractors on our Site.

We may also disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Site Terms and Conditions.

Your consent
By submitting your information, you consent to the use of www.shopmyplenitude.com that information, as set out in this policy. By accessing and using this, you are acknowledging that you have read, understood and agree with this privacy policy.

We reserve the right to change our privacy policy from time to time and will update this page accordingly. Please review our policy as often as possible – your continued use of our Site will signify that you agree to such changes.

The Site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Please check these policies before you submit any personal data to these websites.

How we protect your information
Plenitude may store your information in its databases for reference in order to answer queries or resolve problems, provide improved and new services and to meet any legal data retention requirements. This means we may retain your information after you stop using the Site or our services or otherwise interacting with us.

All information you provide to us is stored on secure servers. The transmission of information via the internet is secured using Secure Socket Layer (SSL) technology with high security 128-bit encryption. However, we have put in place various security procedures as set out in this policy.

Once we have received your information, we will use procedures and security features to try to prevent unauthorized access.

Failure to Provide Personal Information
You have the choice to supply any or all of the personal information required.

However, missing information may result in our being unable to process your orders and demands or to provide you with our services effectively.

Accessing and Changing Information
To assure that the information collected is accurate and up to date, Plenitude allows its customers to edit and update their information through the Plenitude Web site. The Plenitude site allows customers to access, delete and correct any inaccuracies in the information submitted online.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Notification of Changes
Plenitude reserves the right to make changes to the Privacy Statement at any time. If we plan to make significant changes to any of our privacy policies or practices with respect to how we use personal information, we will post those changes to this website 30 days before they take effect.

Plenitude will post those changes on www.shopmyplenitude.com so our customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Unless we clearly state otherwise, the changes to our Privacy Statement will affect only the information we collect after the effective date of the change. Please review our Privacy Statement periodically to see recent changes.

Contact Information
If you would like to contact us with any queries or comments concerning our privacy policy, please feel free to contact us via e-mail, postal address, and phone number or use our chat facility to our customer service representative at: plenitudeskincare@gmail.com


Return and refunds

As part of our commitment to you and as known by all that Plénitude offers 100% natural and organic skincare and beauty products that guarantees 100% satisfaction. If you are not satisfied with any of the products you have purchased at www.shopmyplenitude.com, you may return them within 30 days. If your product is outside of the 30 day return policy window, please feel free to contact one of our customer service representatives for further assistance.

Your satisfaction is our top priority. Note: If your order arrived damaged or defective, please bypass the instructions below and contact us at: plenitudeskincare@gmail.com

Return Instructions
Before shipping your return we recommend that you review our entire return guidelines below.

There are 4 simple ways to do this:

  1. Complete the web-form on this page.
  2. Email us at plenitudeskincare@gmail.com. Please include your order number and a list of the item(s) you’d like to return.
  3. Include all parts, pieces, printed materials, and accessories, along with the product’s original packaging. You are welcome to keep your free samples or gifts with purchase – those are yours!

You are responsible for return shipping charges. To ensure that we receive your return, we recommend using a method of shipment with tracking and insurance.